Privacy Policy

Welcome to the EcoGreen Equestrian Privacy Policy.

EcoGreen Equestrian respects your privacy and is committed to protecting your personal data. This Privacy Policy will tell you how we look after your personal data when you visit our website and inform you of your privacy rights and how the law protects you.

Please read this Privacy Policy carefully and ensure that you understand it. Your acceptance of this Privacy Policy is deemed to occur upon your first use of Our Site. If you do not accept and agree with this Privacy Policy, you must stop using our Site immediately.

This website is not intended for children and we do not knowingly collect data relating to children.

Our full details are:

Our Site is owned and operated by EcoGreen Equestrian

Registered address: Eco House, 9 Hayes Drive, Northwich, Cheshire, CW8 4JX

Company number: 08863757

Data Protection Officer: Vicky Southern

Email address: info@ecogreenequestrian.co.uk

Telephone number: 01606 75525

You have the right to make a complaint at any time to the Information Commissioner’s Office (ICO), the UK supervisory authority for data protection issues (https://ico.org.uk). In the UK, please read: https://ico.org.uk/make-a-complaint/your-personal-information-concerns/ for details of how to do this. We would, however, appreciate the chance to deal with your concerns before you approach the ICO so please contact us in the first instance.

What Does This Policy Cover?

This Privacy Policy applies only to your use of Our Site. Our Site may contain links to other websites. Please note that we have no control over how your data is collected, stored, or used by other websites and we advise you to check the privacy policies of any such websites before providing any data to them.

What is Personal Data?

Personal data is defined by the General Data Protection Regulation (EU Regulation 2016/679) (the “GDPR”) as ‘any information relating to an identifiable person who can be directly or indirectly identified in particular by reference to an identifier’.

Personal data is, in simpler terms, any information about you that enables you to be identified. Personal data covers obvious information such as your name and contact details, but it also covers less obvious information such as identification numbers, electronic location data, and other online identifiers.

What Are My Rights?

Under the GDPR, you have the following rights, which we will always work to uphold:

(a) The right to be informed about our collection and use of your personal data. This Privacy Policy should tell you everything you need to know, but you can always contact us to find out more or to ask any questions using the details in Part 11.

(b) The right to access the personal data we hold about you. Part 10 will tell you how to do this.

(c) The right to have your personal data rectified if any of your personal data held by us is inaccurate or incomplete. Please contact us using the details in Part 11 to find out more.

(d) The right to be forgotten, i.e. the right to ask us to delete or otherwise dispose of any of your personal data that we have. Please contact us using the details in Part 11 to find out more.

(e) The right to restrict (i.e. prevent) the processing of your personal data.

(f) The right to object to us using your personal data for a particular purpose or purposes.

(g) The right to data portability. This means that, if you have provided personal data to us directly, we are using it with your consent or for the performance of a contract, and that data is processed using automated means, you can ask us for a copy of that personal data to re-use with another service or business in many cases.

(h) Rights relating to automated decision-making and profiling. We do not use your personal data in this way.

For more information about our use of your personal data or exercising your rights as outlined above, please contact us using the details provided in Part 11. Further information about your rights can also be obtained from the Information Commissioner’s Office or your local Citizens Advice Bureau. If you have any cause for complaint about our use of your personal data, you have the right to lodge a complaint with the Information Commissioner’s Office.

What Data Do You Collect?

Depending upon your use of Our Site, we may collect some or all of the following personal data:

Name

Address

Email address

Telephone number

Business name (if applicable)

Payment method information (all card data is stored with our third-party payment processors PayPal)

How Do You Use My Personal Data?

Under the GDPR, we must always have a lawful basis for using personal data. This may be because the data is necessary for our performance of a contract with you, because you have consented to our use of your personal data, or because it is in our legitimate business interests to use it. Your personal data may be used for one of the following purposes:

Supplying our products to you. Your personal details are required in order for us to enter into a contract with you.

Communicating with you. This may include responding to emails or calls from you.

Supplying you with information We ask you whether you would like to keep in touch with us on our order form. You make an informed choice on whether you would like to do so.

With your permission and/or where permitted by law, we may also use your personal data for marketing purposes, which may include contacting you by email with information, news, and offers on our products. You will not be sent any unlawful marketing or spam. We will always work to fully protect your rights and comply with our obligations under the GDPR and the Privacy and Electronic Communications (EC Directive) Regulations 2003, and you will always have the opportunity to opt-out.

How and Where Do You Store or Transfer My Personal Data?

We will only store or transfer your personal data in the UK. This means that it will be fully protected under the GDPR.

Do You Share My Personal Data?

We contract with the following third parties. These may include payment processing, delivery, and marketing. In some cases, those third parties may require access to some or all of your personal data that we hold.

PayPal – payment processing.

AOCC Ltd – order fulfilment.

MailChimp – email marketing.

If any of your personal data is required by a third party, as described above, we will take steps to ensure that your personal data is handled safely, securely, and in accordance with your rights, our obligations, and the third party’s obligations under the law, as described above in Part 8.

Can I Withhold Information?

You may access certain areas of Our Site without providing any personal data at all. However, to use all features and functions available on Our Site you may be required to submit or allow for the collection of certain data.

How Can I Access My Personal Data?

If you want to know what personal data we have about you, you can ask us for details of that personal data and for a copy of it (where any such personal data is held). This is known as a “subject access request”.

We will respond to your subject access request within 7 working days and, in any case, not more than 14 days of receiving it. Normally, we aim to provide a complete response, including a copy of your personal data within that time.

How Do I Contact You?

To contact us about anything to do with your personal data and data protection, including to make a subject access request, please use the following details for the attention of Vicky Southern:

Email address: info@ecogreenequestrian.co.uk

Telephone number: 01606 75525

Postal Address: Eco House, 9 Hayes Drive, Northwich, CW8 4JX

Changes to this Privacy Policy

We may change this Privacy Notice from time to time. This may be necessary, for example, if the law changes, or if we change our business in a way that affects personal data protection.

Any changes will be immediately posted on Our Site and you will be deemed to have accepted the terms of the Privacy Policy on your first use of Our Site following the alterations. We recommend that you check this page regularly to keep up-to-date.

How we use cookies

Our website uses Cookies. By using our website and agreeing to this policy, you consent to our use of Cookies.

Blocking Cookies

Most browsers allow you to refuse to accept Cookies.

1. In Internet Explorer, you can refuse all Cookies by clicking “Tools”, “Internet Options”, “Privacy”, and selecting “Block all Cookies” using the sliding selector;

2. In early versions of Firefox you can block all Cookies by clicking “Tools”, “Options”, and un-checking “Accept all Cookies from sites” in the “Privacy” box. Alternatively, in later versions of Firefox, you can go to: Tools, then select Options, then select Privacy, scroll down and you will see a line containing two links – one titled: “Clear your recent history” and the second link is titled: “Remove individual cookies”.

The following links provide information on how to enable or disable cookies using a web browser:

Blocking all cookies can, however, have a negative impact upon the usability of many websites, including the ecogreenequestrian.co.uk site.

About cookies

Cookies are small files, often using unique identifiers, that are sent by web servers to web browsers, and which may then be sent back to the server each time the browser requests a page from the web. These enable web servers to identify and track users as they navigate different pages on a website, and identify users returning to a website These files are usually stored on the users disk during the browser session.

Cookies may be either “Persistent” Cookies or “Session” Cookies. A persistent Cookie consists of a text file sent by a web server which will be stored by the web browser and will remain valid until its set expiry date (unless deleted by the user before the set expiry date). A Session Cookie will expire at the end of the user session, when the web browser is closed.

A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about webpage traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Cookies do not contain any information that personally identifies you, but personal information that we store about you may be linked, by us, to the information stored in and obtained from Cookies.

Our website also uses Google Analytics, a web analytics service provided by Google, Inc. (“Google”). Google Analytics uses Cookies to help our website analyse how users use the site. The information generated by the Cookie about your use of our site (including your IP address) will be transmitted to and stored by Google on servers in the United States. Google will use this information to monitor your use of our website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google’s behalf.

We may use the information we obtain from your use of our Cookies for the following purposes:

  • To recognise your computer when you visit our website
  • To track you as you navigate our website, and to enable the use of the Search and Administration feature on our website;
  • To improve the website’s usability;

Google will store this information. Google’s Privacy Policy is available at Google Privacy Policy